TERMS AND CONDITIONS
PRICING POLICY
All prices are shown in DKK.
All prices include VAT of 25%
Prices do not include delivery charges. Orders may be subjected to local taxes and/or import duties at your own expense.
PAYMENT
We accept payment by Visa, Mastercard, Discover and Apple Pay. The amount for your order will not be charged until your order has been shipped.
ORDER CONFIRMATION
You will receive an order confirmation by e-mail shortly after placing your order.
On occasions, ordered items can be out of stock. If this occurs for your order you will be informed per e-mail.
SHIPPING AND HANDLING
Your order will be dispatched within 1-3 working days from the time you place your order.
SHIPPING IN DENMARK
Danish orders will be delivered within 1-3 days from the day you received your shipping confirmation.
Orders are not shipped on weekends and holidays. Some delays can occur during busy periods and public holidays. PSEUDO STUDIOS can not be held liable for any delays with the shipping company or local customs.
RETURN & EXCHANGE
PSEUDO STUDIOS accepts returns and offers you 14 days of return from after the day you received your goods.
Return Address
PSEUDO STUDIOS
Hestehavevej 2D,
DK-8270 Højbjerg
Denmark
Goods must be returned unused and in the same condition as when received with tags. Return of goods is at own expense. Once we have received the goods and accepted the return, we will transfer the amount to your account. We will refund your amount to the credit card on which goods were purchased. This is to prevent illegal use of stolen credit cards.
COMPLAINTS
Consumer complaints can be directed to the EU Online Dispute Resolution (ODR). For more instructions click here
ITEM AVAILABILITY
Although we aim that the website is accurate in all respects, we can not guarantee that all available products at PSEUDO STUDIOS shop is in stock when your order is processed.
In case of lack of storage or misleading information that affects your order, we will contact you shortly via e-mail and give you the opportunity to revise or cancel your order.
GUARANTEE
All products are covered by the Danish Sale of Goods, giving you 24 months to complain about an item.
This does not include defects caused by improper use, faulty maintenance or general wear.
In case of a complaint or a missing delivery, please contact wepseudo@gmail.com including your order number, images of the claim and a description.
PRIVACY POLICY
All personal information is stored in connection with use of the website and webshop will be treated with utmost care. The information we store will not be sold or used for any purpose other than to make sure you get the best possible service.
For security reasons, no payment information is kept in our database.